I recently decided to explore my options for homeowner and car insurance. After making multiple calls, entering my information into several online quote generators I found that Erie was going to give me the best price. To me, price is not the only thing I weigh when it comes to insurance. How I’m treated as a customer is vital in my opinion and I knew as soon as Tracy answered the phone this was the place. She understood my reservations about changing providers and assured me that the process would be smooth.
When Patricia called and explained to me that I would have to do some work on my part for the home insurance, I told her that I didn’t feel comfortable. Again, she assured me it would be fine, but to help she took the time to call my mortgage company and get all of the information that i needed.
I feel that I’ve made a great choice switching to this agency and would recommend them to anyone.